1 What types of accommodation are provided?
2 In which kind of activities can I participate?
3 Is there an upper and lower age limit?
4 Are children welcome?
5 Where can children sleep?
6 What kind of clothing should I bring?
7 To which African countries can I travel with your company?
8 Where can I charge up my camera battery?
9 What do I need to bring?
10 How much luggage can I take?
11 What style of food is available?
12 What medical precautions are necessary?
13 How much money should I bring, and where can I use credit cards for payment?
14 How much should I tip, and who?
15 What are the passport and visa requirements for travel to Africa?
16 What security precautions should I take?
17 What shopping opportunities are there?
18 Do you offer special interest safaris?
19 What method of transportation is used?
20 What do your safaris include or not include?
21 Our safaris do NOT include the following:
What types of accommodation are provided?
The accommodation types we offer vary from top class hotels and guesthouses, to safari lodges, and tented camps. We offer cottages, suites, chalets, and luxury tents, depending on the location. All accommodations have ensuite bathrooms, hot water and flush toilettes, and private verandah.
In which kind of activities can I participate?
When you come on safari to Africa, you can be close-up to a gorilla one day and taking a launch trip on a river the next. Activities to choose from include morning, afternoon and evening game drives, river cruises, interpretive walks with skilled guides, primate watching/trekking, excursions to cultural sites, bird-watching, fishing, and community visits.
Is there an upper and lower age limit?
There is no upper age limit for scheduled safaris, however, the gorilla trekking takes place in mountainous terrain at altitude, and you must be fit enough to accomplish the trek unaided. For Gorilla trekking, the lower age limit is 15 years and for Chimpanzee trekking it is 12. Children under these ages will not be permitted to trek.
Are children welcome?
Young children are generally welcome. However, certain lodges and/or activities do not permit children under 12. We will advise you on this matter early on in the booking process, according to where you wish to go.
Where can children sleep?
An extra bed can sometimes be placed for a child sharing their parent’s tent/room, but triples are not always available. Please indicate your rooming arrangements when booking your safari.
What kind of clothing should I bring?
Dress code is comfortable, safari casual. Please note that bright colors are not suitable for game viewing. Remember to bring lightweight rain wear and hats. Game drives are conducted early morning and late afternoon, when it can be quite cold – sweaters or fleece jackets are recommended. You will need long trousers and good walking boots (with ankle support) for the primate trekking, and a small day pack in which to carry your rain wear, cameras and water bottles, etc. A suggested packing list will be provided in your pre-departure information pack, which will include the necessary gear required for gorilla trekking.
To which African countries can I travel with your company?
Uganda, Kenya, Tanzania and Rwanda
Where can I charge up my camera battery?
Most accommodation locations have wall sockets for plugging in chargers, and our vehicles are fitted with 12v cigarette lighter sockets (you will need to bring your own adaptors).
What do I need to bring?
Africa is generally casual, particularly safari destinations, where comfort is most important. Essentials are camera equipment, double the amount of film you think you will need, binoculars, hat (rain and sun protection), sun cream, walking boots, cool but long-sleeved shirts and trousers, shorts, warm jacket and swimwear. If you are on prescription medication, please ensure you have an adequate supply to last the duration of your stay and a copy of your prescription(s). A suggested packing list will be provided in your pre-departure information pack.
How much luggage can I take?
We provide adequate luggage space in our safari vehicles, provided that you limit your luggage to the suggested packing list, and use a maximum of one soft-sided bag (duffle bag or tote bag), and a small carry-on daypack. We are unable to carry hard-shelled suitcases, and these will not be allowed in the vehicles. For domestic charter flights, strict baggage weight restrictions must be adhered to.
What style of food is available?
The meals are international cuisine standard, and traditional African recipes are available, using the freshest ingredients. Please notify in advance when booking your safari any special needs or dietary requirements (e.g. vegetarianism, diabetic restrictions, food intolerance/allergies, etc) you may have.
What medical precautions are necessary?
As vaccination requirements change from time to time, we suggest you consult your local doctor or health department for prophylactics and the latest health precautions. Some countries require advance inoculations (and certificates thereof) – you will be advised of these in your pre-departure information pack. Malaria is present in many parts of Africa – see your doctor about the appropriate anti-malarial drugs and preventative methods necessary. If you are on prescription medication, please ensure you have an adequate supply to last the duration of your stay and a copy of your prescription(s). You will require a Yellow Fever inoculation certificate to travel to Uganda and Rwanda.
What is the situation with emergency medical cover & travel insurance? We offer the option to purchase emergency evacuation cover. This cover guarantees reasonable, practical evacuation for a person who suffers illness or injury. Please note that this is evacuation insurance only and does not replace the normal travel/medical insurance that you must purchase prior to departure. Details of our evacuation insurance will be provided when you book your safari.
Am I insured when on safari? All our vehicles are insured with for public liability, which covers you whilst you are actually in our vehicles. You must purchase your own travel/medical insurance prior to departure.
How much money should I bring, and where can I use credit cards for payment?
Most establishments outside of Kampala city and Entebbe town do NOT accept credit cards, so you will need to bring cash/traveller’s cheques for changing into local currency for use on safari. You can change money and Travellers’ Cheques at the International airport upon arrival, or at your first night Entebbe or Kampala hotel. Several of the up-country accommodation locations will exchange cash, but not Traveller’s Cheques. The amount of cash you bring depends on how much you will spend on extras such as non-included meals, alcoholic and soft beverages, and gifts. You will need to obtain small denomination bills for tipping/gratuities.
How much should I tip, and who?
Tipping is a normal and accepted practice in Africa. The amount varies depending on the situation and location (trekking porters, driver/guides, service staff, etc). A list of recommended gratuities and the persons who receive them will be provided in your pre-departure information pack
What are the passport and visa requirements for travel to Africa?
Travellers need to ensure their passports are valid for at least six months after the time of travel. Visas may be required prior to departure. We can advise you of the documentation you require when you book your safari. Please ask your Consulate for up to date information.
What security precautions should I take?
Ensure that you carry a record of the numbers of your passport, airline tickets and traveller’s cheques. These should be kept in a safe place. Never leave baggage or personal items unattended, especially at airports. Please note expensive jewellery should not be taken on safari. Safe boxes are provided at most accommodation locations.
What shopping opportunities are there?
Uganda is a fantastic place to purchase baskets, drums and wood carvings. For acquiring at source, the basketry around the Fort Portal area is exquisite; and it is possible to include a visit to the Royal Drum Makers at Mpigi. There are two large craft markets in Kampala where a wide selection of crafts from Uganda, Kenya and Tanzania are available for purchase and you will see several road-side stalls upcountry where it is possible to make an unscheduled stop. Local and imported crafts including wooden carvings, baskets, beaded sandals, soapstone, pictures, gifts, greeting cards etc. etc. Whilst bargaining is the norm and expected at craft markets and stalls, bartering or trading is becoming less popular and may only be possible at small villages off the beaten track. Most accommodations have a shop where it is possible to purchase a variety of crafts, clothing and gifts at fixed prices.
Do you offer special interest safaris?
Yes. We have the in-house expertise to tailor-make safari itineraries for birding, hiking, botanical interest groups and individuals. We can also arrange third-party extensions for fishing safaris, white water rafting, and bungee jumping. Please indicate if you have any requests for special activities or extensions when you book your safari.
What method of transportation is used?
Locations are accessible by road transfer or light aircraft. We can provide you with charter flights, or private 4×4 transfers, or a combination of both.
What do your safaris include or not include?
Our safaris include the following:
Meet & Greet upon arrival, and pre-and post- safari briefings
Comfortable, modern, 4×4 safari vehicles, customized for maximum viewing with open roof hatches.
Professional and experienced drivers and guides
Additional guides as needed
All accommodation and meals as stated in your chosen itinerary
All excursions as stated in your chosen itinerary, including park entry fees and taxes
Field guides on flora and fauna provided in the vehicles
Umbrellas, bean bags, and blankets provided in the vehicles
Cool boxes in the vehicles
Bottled water in the vehicles
A First Aid kit in the vehicle
Map of Uganda
Emergency International Communications
Our safaris do NOT include the following:
Beverages (other than bottled water in the vehicles)
Items of personal nature